Data We Collect and Why We Hold It
When you open an account with us, we collect the details you submit — name, contact information, and the payment method you choose (bKash, Nagad, or Rocket). Each time you make a deposit or withdrawal, the transaction reference linked to your mobile wallet is recorded against
-
1
your account for verification and fraud-prevention purposes. We also collect device identifiers, browser type, and session data so we can keep your account secure across both mobile and desktop. If you contact our support team, that conversation is stored to help resolve any follow-up queries accurately.
-
2
We do not sell your personal data to third parties. We share data only where required by the jurisdiction governing eligible regions, or with payment processors who handle your bKash, Nagad, and Rocket transactions on our behalf — and only to the extent necessary for those
-
3
transactions to clear. Data retention periods follow the requirements of applicable law in supported regions. You can request a copy of the data we hold on your account, ask us to correct inaccurate records, or ask about deletion where permitted. Availability of this platform and the
-
4
rights described here depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.